General Terms and Conditions

Article 1.
general provisions

1.1.  These general terms and conditions (hereinafter referred to as "GTC") govern the rights and obligations of us as the Service Provider and you as the Customer (hereinafter referred to as "Customer" or "You") arising out of the contractual relationship under the Vehicle Hire Agreement with you remotely (hereinafter referred to as the "Contract") via our e-commerce website https://www.karavanza.sk/(hereinafter referred to as "CARAVANZA") and are an integral part of it. For the purposes of the Contract, we shall be deemed to be the lessor and you shall be deemed to be the lessee of the Vehicle.

 

1.2.     The customer can be any natural person with legal capacity or a legal person who has expressed an interest in renting a means of transport, a motor vehicle specified on our website KARAVANZA for temporary use,and for this purpose has filled in and sent an electronic reservation (order), thereby entering into a contractual relationship with us as the Provider of this service.

 

1.3.   Pscanner operates all orders independently and does not cooperate with other entities and/or companies that would, on behalf of Pthe order takers carried out the orders. Any offer from a competitorof the entity and/or of the company is considered fraudulent conduct and defamation Pscanner and its domains https://www.karavanza.sk/.

Article II.
what is an electronic order

2.1.     Electronic order means an electronic form sent via our website CARAVANZA,which contains information about the Customer, i.e.

 

a.   identification data of the Customer in the range of name, surname, permanent address (street, postal and orientation number, postcode and city), date of birth, ID card number if the Customer is a natural person (consumer) or 

b.   identification data of the Customer in the scope of the business name, ID number, address of the registered office or place of business (street, registration and orientation number, post code and city) in the case of a legal person or natural person - entrepreneur and identification data of the person authorized to drive a motor vehicle in the scope according to point a.;

 

c.   contact details including telephone number and email address;

d.   reference data Contracts

e.   (hereinafter referred to as "Order").

 

2.2.     This is howthe Order is considered binding and if the Customer is a consumer, in accordance with the Act on Consumer Protection in the Sale of Goods or Provision of Services on the Basis of a Distance Contract, the conclusion of the Distance Contract shall take place in accordance with Article III of these GTC.

Article III.
ordering and registration

  1. 3.1.     ORDER

     

    Your Order can be placed through the website CARAVANZA as follows:

     

    3.1.1.     STEP 1SENDING A BINDING ORDER TO THE PROVIDER

    a.   Through our website you can book any of the vans specified on KARAVANZA by clicking on the booking date, completing and submitting the order form. 

    b.   When creating an Order, you are obliged to fill in the data required from you by the system (it is assumed that if you provide your business name and/or ID number, you are acting and buying as a businessman, not as a consumer). This information will be used for the purposes of creating the Order and the subsequent performance of the Contract. The validity of the electronic Order is subject to the truthful and complete completion of all the data provided in the Order. 

    c.   Before sending the Order to the Provider, the Customer has the opportunity to check and change the information filled in the order form, as well as to detect and correct errors made when entering information into the Order.

    d.   Click on the "ORDER WITH PAYMENT OBLIGATION" send To the providerBinding Order whereby you confirm that you are familiar with the main features of the motor vehicle, cancellation fees, the price for the rental of the motor vehicle, the Contract and the information you have entered in the Order is considered complete and correct. By submitting an Order, the Customer confirms that he/she has been informed that the Order includes the obligation to pay the rent, including cancellation fees.

    3.1.2.     STEP 2: WE WILL DELIVER YOU A "CONFIRMATION OF RECEIPT OF ORDER"

     

    a.   An order sent by the Customer pursuant to these GTC shall be deemed a binding proposal for the conclusion of the Contract.Provideris obliged to evaluate the Order received and assess whether to accept it. 

    b.   After submitting the order form, this Order will be registered in our information system and we will inform you by e-mail "CONFIRMATION OF ORDER ACCEPTANCE" (Order Acceptance),otherwise, the conclusion of the Contract between us as Provider and you has not taken place. This email will contain a summary of your Order, i.e. the text of the Contract with your personal data (identification data, delivery data, contact details). At this step you have the opportunity to check this data and if you would like to change or add anything, please contact us by e-mail: brona@karavanza.sk.

IV. Landlord's rights and obligations

  1. The Lessor undertakes to hand over to the Lessee all documents necessary for the operation of the Subject of Lease as required by the applicable legislation of the Slovak Republic, in particular the technical license, proof of technical inspection, proof of compulsory contractual insurance, the form "Accident Report".
  2. The Lessor is obliged to hand over the Subject of Lease in a condition suitable for operation in accordance with the relevant road traffic regulations, otherwise he is liable for damage caused to the Lessee by the fact that the Subject of Lease was not suitable for operation.
  3. The Lessor is entitled to cancel the Lessee's order in the event of a serious breakdown of the Subject of the lease - the vehicle (e.g. an accident or damage requiring immediate repair of the engine or bodywork). The Lessor is obliged to immediately inform the Lessee of the situation and to return the amount of the rent and security deposit to the Lessee within 7 calendar days at the latest, provided that the latter has been paid.
  4. The Lessor hands over to the Lessee the Subject of the lease - a motor vehicle with a full tank of petrol.
  5. The Lessor shall be entitled to withdraw from this Agreement in the event that the Lessee:
    (i) uses the Subject of the lease contrary to the purpose for which it was leased to the Lessee or
    (ii) seriously violates the obligations arising from this Agreement, in particular but not exclusively damages the interior or exterior of the Subject of Lease and the Lessor becomes aware of this fact or violates traffic or other applicable laws.

V. Insurance

  1. The Lessor is obliged to insure the Subject of the lease with compulsory contractual insurance and accident insurance of the vehicle. The insurance coverage of the vehicle - the Subject of the lease does not cover tyres (puncture), damage to the chassis of the vehicle, equipment and equipment of the vehicle. The Lessor hereby informs the Lessee and the Lessee acknowledges that, in accordance with the concluded accident insurance, the Lessor's deductible on the compensation of damage is 5 % of the amount of the assessed damage, while the Lessor's minimum deductible on the compensation of damage is 200,- EUR. In the event of a damage event during the lease period specified in Article IV of this Agreement, i.e. during the time when the Subject of Lease is in temporary use by the Lessee, the costs specified in the previous sentence shall be borne by the Lessee, who is obliged to pay them without undue delay after their quantification and notification of their amount by the Lessor, i.e. is obliged to pay 5 % of the amount of the quantified damage, but at least EUR 200,-.

VI. Tenant's rights and obligations

  1. The lessee is obliged to observe the operating weight of the vehicle and not to overload it.
  2. The Lessee is obliged to ensure routine maintenance of the vehicle during the rental period and to take care of the Subject of Rental so that no damage is caused to it.
  3. The Lessee undertakes to notify the Lessor and the Police without undue delay of any damage, loss or destruction of the Subject of Lease.
  4. The Lessee acknowledges that he/she is obliged to compensate the Lessor for the damage in the interior or exterior of the Subject of Lease or for the loss of the Subject of Lease in the full extent in the event of culpable damage to the interior or exterior of the Subject of Lease or for the loss of the Subject of Lease.
  5. The Lessee undertakes to pay the Lessor the remuneration for the use of the Subject of Lease in accordance with Article III of this Agreement.
  6. The Lessee is entitled to use the Subject of the Lease exclusively for his/her own use and is not entitled to provide the Subject of the Lease to another person without the prior written consent of the Lessor. The Parties agree that in addition to the Lessee, the Lessee is entitled to drive the vehicle, i.e. the Subject of Lease, also [*], born [*], permanently residing [*]. The Lessee is also responsible for the fact that the Subject of the lease will not be driven under the influence of alcohol, drugs or other narcotic or psychotropic substances.
  7. The Lessee is obliged to maintain the Subject of Lease in the condition in which he/she took it over, taking into account normal wear and tear, and is liable for any damage and injury incurred, and is obliged to take care to avoid excessive wear and tear or destruction of its components.
  8. Upon termination of the right to use the Subject of Lease, the Lessee is obliged to return the Subject of Lease in the condition in which it was received together with all documents to the Lessor at its registered office or at a previously agreed place without undue delay.
  9. The Lessee is obliged to return to the Lessor the Subject of the lease - a motor vehicle with a full tank of petrol.
  10. The Lessee confirms by his/her signature that he/she has been acquainted with the technical condition of the Subject of Lease.
  11. The Lessee shall be responsible for the proper observance of all traffic regulations and other applicable laws throughout the term of the lease specified in this Agreement and shall be fully liable for any violation thereof. In the event that the Lessor receives (even subsequently after the expiration of the Lease Term) a fine for violation of traffic or other applicable laws during the time the Lessee had temporary use of the Subject Lease, the Lessor shall issue and deliver to the Lessee an invoice for payment in the amount of the fine, which the Lessee shall pay without undue delay after receipt thereof.
  12. The Lessor informs the Lessee that his/her personal data specified in this Contract, i.e. name, surname, date of birth, permanent address, e-mail address will be processed for the purpose of fulfilling this Contract in accordance with the provisions of §13 (1) (b) of Act No. 18/2018Z. z., on the protection of personal data and on amendment and supplementation of certain acts, as amended (hereinafter referred to as the "Personal Data Protection Act"), (i.e. for the purpose of implementation of the purpose of the Contract) as well as for the purpose of fulfilment of the Tenant's legal obligations in accordance with the provision of §13 (1) (c) of the Personal Data Protection Act, whereby the Tenant confirms by his signature that he has been informed by the Landlord about the processing of his personal data and the purpose of their processing.
  13. In the event of an insured event qualified as total damage or in the event of theft of the vehicle - the Subject of the lease, the Lessee undertakes to pay the contractually agreed deductible and the difference between the general price of the vehicle on the date of the insured event and the insurance company's indemnity.

VII. Final Provisions

  1. This Agreement may be amended only in writing by mutual agreement of the Parties.
  2. If any provision of this Agreement is or becomes invalid or ineffective, the remaining provisions of this Agreement, which shall remain valid and effective, shall not be affected. In such event, the Parties undertake by agreement to replace the invalid or ineffective provision with a new valid and effective provision that best fulfils the originally intended purpose of the invalid or ineffective provision.
  3. The contract has been drawn up in two copies with the validity of the original, one of which shall be taken over by the Lessor and one by the Lessee.
  4. The Parties declare that they have mutually understood the provisions of the Contract in terms of its content and scope, and that they express their free and serious will, which they confirm by their handwritten signatures on this Contract.